Terms and Conditions

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you conclude with us as the provider. (roomours GmbH) via the website www.roomours.de close. Unless otherwise agreed, the inclusion of any data you may have used will be excluded. Conditions were rejected.

(2) For the purposes of the following provisions, a consumer is any natural person who enters into a legal transaction for purposes which predominantly cannot be attributed to either their commercial or their independent professional activity. An entrepreneur is any natural or legal person or a legally capable partnership, who, when concluding a legal transaction, in the exercise of their This concerns independent professional or commercial activity.

§ 2 Formation of the contract

(1) The subject of the contract is the sale of goods.

(2) By placing the respective product on our website, we are already submitting a binding offer to you. Conclusion of a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:

The items you intend to purchase are placed in the "shopping cart". You can then access them via the corresponding button in the navigation bar. You can access the "shopping cart" and make changes there at any time. After clicking the "Checkout" or "Proceed to Order" button (or similar designation) and the entry of personal data Finally, after reviewing the payment and shipping terms, you will be shown the order details as an order summary.

If you select an instant payment system as your payment method (z.B. Using PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) you will either You will be taken to the order overview page in our online shop or redirected to the website of the provider of the instant payment system. If you are redirected to the respective instant payment system, please make the appropriate selection or enter your data there. Finally, you will be shown on the website of the instant payment system provider or after you return to our online shop. The order data was displayed as an order overview. Before submitting your order, you have the opportunity to review and change the information in the order summary (also via [link/button]). (the "back" function of the internet browser) or to cancel the order. By submitting the order via the corresponding button ("order subject to payment"), "buy"/"buy now" "chargeable" order", By clicking "pay"/"pay now" or similar, you legally declare your acceptance of the offer, thereby the A contract is concluded.

(4) Your requests for a quote are non-binding. We will then submit a binding offer to you in the following format: Text form (z.B. (via email), which you must accept within 5 days (unless a different deadline is specified in the respective offer). can.

(5) The order processing and transmission of all information required in connection with the conclusion of the contract is carried out via Emails are partially automated. Therefore, you must ensure that the email address you have provided to us is correct. Receipt of emails is technically ensured and, in particular, is not prevented by spam filters.

§ 3 Special agreements regarding offered payment methods

(1) Payment via "PayPal"/"PayPal Checkout"

When selecting a payment method offered via "PayPal"/"PayPal Checkout", the payment processing is handled via the Payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”). The individual ones Payment methods via "PayPal" are displayed under a correspondingly labeled button on our website and in the online shop. Order process displayed. For payment processing, "PayPal" may use other payment services; where specific provisions apply. Payment terms apply; you will be notified separately of these. Further information about "PayPal" can be found at [link to PayPal website]. https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

(2) Payment via "Stripe"

When selecting a payment method offered via "Stripe", payment processing is handled by the payment service provider Stripe. Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland; "Stripe"). The individual payment methods

Information about "Stripe" will be provided to you under a correspondingly labeled button on our website and during the online ordering process.

displayed. Stripe may use other payment services for payment processing; insofar as special provisions apply.

Payment terms apply; you will be notified separately of these. Further information about Stripe can be found at [link to Stripe website]. https://stripe.com/de.

§ 4 Right of retention, reservation of title

(1) You may only exercise a right of retention insofar as it relates to claims arising from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3) If you are an entrepreneur, the following also applies:

a) We retain ownership of the goods until all claims arising from the ongoing business relationship have been settled in full. Prior to the transfer of ownership of the goods subject to retention of title, pledging or assignment as security is not permitted.

b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims up to the amount of You assign to us the invoice amount that accrues to you from the resale; we accept the assignment. You are then responsible for collecting it. We are authorized to collect the claim. However, if you fail to meet your payment obligations properly, we reserve the right to... The demand itself einzuziehen.c) In the event of combination or mixing of the goods subject to retention of title, we acquire co-ownership of the new item in proportion to the invoice value. the reserved goods to the other processed items at the time of processing.

d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our The amount of collateral to be released exceeds the secured claim by more than 10%. We reserve the right to select the collateral to be released.

§ 5 Warranty

(1) The statutory warranty rights apply.

(2) As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects and transport damage. Please check the shipment and notify us and the carrier of any complaints as soon as possible. Failure to do so will not have any effect. Impact on your statutory warranty rights.

(3) If a characteristic of the goods deviates from the objective requirements, the deviation is only considered agreed upon if you have notified the seller before the goods were delivered. Submission of the contractual declaration by us, we were informed of the same and the deviation is expressly and separately between was agreed upon by the contracting parties.

(4) If you are an entrepreneur, the following applies in deviation from the above warranty regulations:

a) Only our own specifications and the manufacturer's product description are considered agreed upon as the condition of the goods, not the manufacturer's specifications. other advertising, public statements and pronouncements by the manufacturer.

b) In case of defects, we will, at our discretion, provide a remedy by repair or replacement. If the remedy fails, You may, at your discretion, demand a price reduction or withdraw from the contract. The obligation to remedy defects is considered fulfilled after the second unsuccessful attempt. An attempt is deemed unsuccessful unless something can be inferred from the nature of the goods or the defect, or from other circumstances. This results in something different. In the case of rectification, we are not required to bear the increased costs incurred by transporting the goods to a Damages arise at a location other than the place of performance, provided that the transport does not correspond to the intended use of the goods.

c) The warranty period is one year from delivery of the goods. The shortened period does not apply:

- damages attributable to us caused by negligence resulting in injury to life, body or health and in cases of intentional acts or other damages caused by gross negligence;

- insofar as we have fraudulently concealed the defect or assumed a guarantee for the quality of the item;

- in the case of items that, according to their usual purpose, have been used for a building and whose defectiveness caused;

- in the case of statutory recourse claims that you may have against us in connection with warranty rights.

§ 6 Choice of law, place of performance, place of jurisdiction

(1) German law applies. For consumers, this choice of law applies only to the extent that it conflicts with mandatory provisions of German law. The protection afforded by the state of the consumer's habitual residence is not withdrawn (principle of most favorable treatment).

(2) The place of performance for all services arising from our business relationships and the place of jurisdiction is our registered office, unless you Consumers, but rather merchants, legal entities under public law, or special funds under public law. The same applies, if you do not have a general place of jurisdiction in Germany or the EU, or your residence or habitual abode at the time The court of first instance is not known. The right to bring an action before a court at another legally established place of jurisdiction remains unaffected. untouched.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) do not apply.

II. Customer Information

1. Seller's identity

roomours GmbH, Blumenstrasse 3, 85540 Haar, Germany

Telephone: +4989158922410, email: office@roomours.de

We are neither willing nor obligated to participate in dispute resolution proceedings before consumer arbitration boards.

2.Information on how the contract came about

The technical steps leading to the conclusion of the contract, the contract conclusion itself, and the correction options are governed by the Regulations "Formation of the Contract" of our General Terms and Conditions (Part I).

3. Contract language, contract text storage

3.1. The contract language is German.

3.2. We do not store the complete contract text. Before submitting the order via the online shopping cart system, you can The contract details can be printed using the browser's print function or saved electronically. After we receive your order, the order details, the legally required information for distance selling contracts, and the general terms and conditions will be sent to you. Terms and conditions will be sent to you again by email.

3.3. For quote requests outside the online shopping cart system, you will receive all contract details in a binding agreement. Offer sent in written form, z.B. via email, which you can print or save electronically.

4. Codes of Conduct

4.1. We have submitted to the buyer seal quality criteria of Händlerbund Management AG, which can be viewed here. under: https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf.

5. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services can be found in the respective offer.

6. Prices and payment terms

6.1. The prices listed in the respective offers, as well as the shipping costs, represent total prices. They include all Price components include all applicable taxes.

6.2. The applicable shipping costs are not included in the purchase price. They can be viewed via a correspondingly labeled button on our website. Information available on the website or in the respective offer will be displayed separately during the ordering process and must be obtained from you. to be borne additionally, unless free shipping has been promised.

6.3. If delivery is made to countries outside the European Union, additional costs may be incurred which are beyond our control, such as... z.B. Customs duties, taxes or money transfer fees (bank transfer or exchange rate fees) that you are required to pay. are.

6.4. Any costs incurred in transferring the money (transfer or exchange rate fees charged by credit institutions) are to be borne by you in the following cases: bear in cases where delivery takes place in an EU member state, but payment was initiated outside the European Union.

6.5. The payment methods available to you are listed under a correspondingly labeled button on our website. or as stated in the respective offer.

6.6. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due immediately. Payment due.

7. Delivery conditions

7.1. The delivery terms, the delivery date and any existing delivery restrictions can be found under a corresponding [document/section/etc.]. the designated button on our website or in the respective offer.

7.2. If you are a consumer, the law stipulates that the risk of accidental loss or accidental damage to the goods is borne by the consumer. The transfer of ownership of the sold item only occurs upon delivery of the goods to you, regardless of whether the shipment whether insured or uninsured.This does not apply if you independently arrange for a transport company not designated by the company or have commissioned a person who is otherwise designated to carry out the shipment. If you are an entrepreneur, delivery and shipment are at your own risk.

8. Statutory warranty rights

Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I). These terms and conditions and customer information were prepared by the IT law specialists of the Händlerbund (German Retail Federation) and are The texts are constantly checked for legal compliance. Händlerbund Management AG guarantees the legal validity of the texts and assumes liability in case of any issues. Regarding cease-and-desist letters. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

Last updated: October 22, 2024